Terms and Conditions

Effective Date: September 08, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the website located at coreascent.co (the “Site”) and the virtual services provided by Core Ascent (“we,” “us,” or “our”), a Florida business with its principal place of business at Gandy Boulevard N, St. Petersburg, FL 33702. Core Ascent offers virtual registered dietitian education and advice, as well as strength and conditioning coaching (collectively, the “Services”). By accessing the Site or using the Services, you agree to be bound by these Terms. If you do not agree, you must not access the Site or use the Services.

1. Eligibility and Access

The Site and Services are available globally with no age restrictions, but purchase of services must be approved through parents’ consent and guidance, though users must comply with all applicable local laws. Access to the Site is generally open without registration; however, creating an account is required to post comments or engage in interactive features. Account creation involves providing basic information, such as an email address, and users must maintain the accuracy and security of their account credentials.

Payments for Services are processed securely via the PayPal widget integrated with Elementor Pro, accepting PayPal accounts or credit/debit cards. We do not store sensitive payment information on our servers; all transactions are handled by PayPal in accordance with their terms.

Continued use of the Site or Services constitutes acceptance.

2. Description of Services

Core Ascent provides virtual consulting services focused on registered dietitian education and advice, as well as strength and conditioning coaching. These Services are delivered remotely via video calls, emails, or other digital means and are intended for informational and educational purposes only.

– Dietetics Services: Personalized nutrition education, meal planning advice, and dietary guidance based on user-provided information.

– Fitness Coaching Services: Strength and conditioning programs, virtual training sessions, and progress tracking.

Services may be offered as single sessions, blocks of sessions (e.g., packages of 4-12 sessions), or recurring monthly subscriptions for ongoing fitness coaching. Pricing, taxes, and availability are subject to change and will be displayed on the Site or communicated during booking. All prices are in U.S. dollars and exclude applicable taxes, which will be added at checkout where required.

We do not currently offer formal warranties or guarantees on outcomes, as results vary based on individual factors. Services are provided on an “as is” basis.

3. Payments, Refunds, and Cancellations

Payments are processed exclusively through the PayPal widget. For single or block payments, full payment is required upfront. Recurring fitness subscriptions will be charged monthly via PayPal until canceled.

– Refunds: We offer refunds for unused Services within7 days of purchase, subject to a 10% administrative fee. No refunds for completed sessions or after the refund window. Subscription refunds are prorated for unused portions if canceled mid-term.

– Cancellations: Clients must provide at least 24 hours’ notice for session cancellations via email (cartercbus@gmail.com or zamoranbus@gmail.com) or direct contact (Text to Cole or Natalia. No-shows or late cancellations (less than 24 hours) incur a $30 penalty fee, deducted from future payments or invoiced separately. Exceptions may be granted at our discretion for extenuating circumstances, such as medical emergencies, upon provision of documentation.

All cancellations and refund requests must be submitted in writing. We reserve the right to cancel Services for non-payment or violation of these Terms.

4. User Conduct and Content

Users must use the Site and Services responsibly and in compliance with applicable laws. Prohibited conduct includes, but is not limited to:

– Engaging in illegal activities, harassment, defamation, or spamming.

– Uploading or posting harmful, obscene, or infringing content.

– Attempting to hack, disrupt, or unauthorizedly access the Site or third-party integrations (e.g., PayPal, Google Analytics).

– Commercial use of the Site without permission.

The Site allows user-generated content in the form of comments on blog posts or educational materials. By posting comments, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute such content. We reserve all rights to monitor, delete, or refuse comments at our sole discretion for any reason, including violations of these Terms, without prior notice. We will not edit user comments but may remove them if they violate community standards or legal requirements.

5. Intellectual Property

All content on the Site, including text, graphics, logos, educational materials, coaching programs, and software (e.g., Elementor Pro customizations), is owned by Core Ascent or its licensors, including Cole Carter and Natalia Zamora, and protected by U.S. copyright, trademark, and other intellectual property laws. Users are granted a limited, non-transferable license for personal, non-commercial use only. Reproduction, distribution, modification, or creation of derivative works is strictly prohibited without express written consent.

For handling intellectual property infringements:

– We maintain a policy compliant with the Digital Millennium Copyright Act (DMCA). If you believe content on the Site infringes your copyright, submit a written notice to cartercbus@gmail.com including: (1) identification of the infringed work; (2) identification of the infringing material; (3) your contact information; (4) a statement of good faith belief in infringement; (5) a statement under penalty of perjury; and (6) your signature.

– Upon receipt of a valid notice, we will remove or disable access to the material and notify the alleged infringer. Repeat infringers may have their access terminated.

– Users must not infringe third-party rights; we disclaim liability for user-generated content infringements.

Trademarks such as “Core Ascent” may not be used without permission.

6. Third-Party Integrations

The Site integrates with third-party services, including:

– PayPal for payments.

– Elementor Pro for site functionality.

– Google Analytics for usage analytics.

– WordPress for content management.

– SEO tools for optimization.

Use of these integrations is subject to their respective terms and privacy policies. We are not responsible for their performance or data practices.

7. HIPAA Compliance and Health Information

As a provider of virtual dietitian and fitness coaching services, Core Ascent is committed to protecting client health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), where applicable. If Services involve the collection, use, or disclosure of protected health information (PHI), such as medical history or dietary details, we will handle it as a covered entity or business associate under HIPAA rules.

– Clients must consent to the use of PHI for treatment, payment, and operations.

– We use HIPAA-compliant tools (e.g., secure video platforms and encrypted communications) for virtual sessions.

– A separate Notice of Privacy Practices will be provided upon request, detailing rights under HIPAA.

– Non-compliance with HIPAA consent may result in termination of Services.

Services are not intended for emergency medical care; seek immediate professional help for health crises.

8. Liability, Disclaimers, and Warranties

Disclaimer of Medical Advice: The Services, including dietitian education and fitness coaching, are for informational and educational purposes only and do not constitute medical advice, diagnosis, or treatment. We are not licensed physicians; recommendations are general and based on information provided by you. Consult a qualified healthcare professional before starting any diet, exercise, or health program, especially if you have pre-existing conditions. You assume full responsibility for your health decisions and any risks associated with following our guidance.

No Liability for Results or Injuries: We disclaim all liability for any injuries, illnesses, or adverse outcomes resulting from the Services, including but not limited to physical harm from exercise programs or nutritional advice. Results vary by individual; no guarantees of weight loss, fitness gains, or health improvements are made.

General Disclaimers: The Site and Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant uninterrupted access, error-free operation, or that the Site is free from viruses or harmful code. Third-party links or integrations (e.g., PayPal) are not endorsed, and we are not liable for their content or actions.

Limitation of Liability: To the fullest extent permitted by law, Core Ascent, its owners (including Cole Carter), and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of the Site or Services, even if advised of the possibility. Direct liability is limited to the amount paid by you in the preceding 12 months.

Indemnification: You agree to indemnify and hold us harmless from claims arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

9. Termination

We may suspend or terminate your access to the Site or Services at any time, without notice, for violations of these Terms, non-payment, or at our discretion. Upon termination, your right to use the Site ends, and outstanding fees remain due. Sections surviving termination include IP rights, liability limitations, and dispute resolution.

10. Changes to These Terms

We may update these Terms periodically to reflect changes in our practices or legal requirements. Revised Terms will be posted on the Site with an updated effective date. Continued use after changes constitutes acceptance. For material changes, we will notify you via email (if registered) or Site notice, with 30 days advance notice where feasible.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Any disputes arising from these Terms or the Services shall be resolved exclusively in the state or federal courts located in Pinellas County, Florida. You consent to the personal jurisdiction of such courts.

We encourage informal resolution first: Contact us at cartercbus@gmail.com or zamoranbus@gmail.com, or via direct call/text to Cole or Natalia or other method that is provided upon purchase of services. If unresolved within 30 days, disputes may proceed to litigation. We waive class actions and jury trials to the extent permitted by law. For smaller claims, mediation through a Florida-approved service may be pursued before litigation.

12. Miscellaneous

– Force Majeure: We are not liable for delays due to events beyond our control, such as natural disasters or internet outages.

– Severability: If any provision is invalid, the remainder remains enforceable.

– Entire Agreement: These Terms, along with our Privacy Policy and Cookies Policy, constitute the full agreement.

– Contact: For questions, email cartercbus@gmail.com or zamoranbus@gmail.com, or contact Cole or Natalia directly.